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Say it & Mail it
Troubleshooting iPod Touch

Say it & Mail it. Don't Type it! Just 'Say it & Mail it'. Record & email voice memos with photos and GPS location

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iPod Touch has all buttons dimmed and you cannot record

iPod Touch says "Email Sent" but mail was not sent

iPod Touch cannot get map location

 

 


iPod Touch has all buttons dimmed and you cannot record.

The iPod Touch does not have a built-in microphone. You need to use headphones with a built-in microphone. If you plug in the standard headphones with no microphone, you cannot record and all buttons will be disabled.

You can use the headphones from an iPhone in your iPod Touch. They have the built-in microphone.

NOTE: version 1.1 or later will alert you when you have started the app without the microphone headphones.

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iPod Touch says "Email Sent" but mail was not sent.

The iPod Touch can only send email when it is connected to a WiFi wireless network such as a hotspot at a coffee house or home, work etc.

When you send email with 'Say it & Mail it', the Mail program is instructed to send the email. But the email cannot actually be sent until the iPod is in a WiFi network. Then the mail is automatically sent.

This is normal for the iPod Touch.

In other words, if you record a message and email it while you are away from a WiFi hotspot, the email will be sent as soon as you are at a hotspot again.

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iPod Touch cannot get map location.

The iPod Touch can only receive map coordinates when it is connected to a WiFi wireless network such as a hotspot at a coffee house or home, work etc.

Also, it is very possible that you cannot get map coordinates when you are at a hotspot for two reasons:

1. Google does not know the location of the router at the hotspot.

2. The accuracy is out of range (higher than 350 meters). 'Say it & Mail it' will not use a location unless the accuracy is 350 meters or less. (The iPod Touch will always have this problem because it is not connected to a cellular network like the iPhone is.)

NOTE: The iPod Touch remembers the last location where it was able to find map coordinates. If it cannot find the current coordinates, it will display the last map instead of the current one. Since that could be miles away from your current location, you should look at the map carefully to make sure the location is correct before sending your email. 'Say it & Mail it' has no control over this. It uses the coordinates and accuracy that the iPod Touch reports. The iPhone does not have this problem. 'Say it & Mail it' version 1.2 or later will prevent the old location from being displayed or used.

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Software Author - Rich Love richlove@carnationsoftware.com
Say it & Mail it Home Page



Driftwood, TX 78619

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